Your satisfaction and safety are a priority for us. However, because all of our bags are FDA approved for direct food contact, we do not accept returns or exchanges. This policy is applied to protect the integrity of our bags and to ensure the safety of your products. However, if for any reason Comercializadora Internacional CI SAS has sent the wrong product, we will gladly provide you with a label with the return address and we will send you the correct product immediately. You must notify us within 5 days of receiving your order.
To ensure your final satisfaction with the size, material and compatibility of our bags with your product, you can contact us through the WhatsApp line.